Last Updated: July 1, 2026
Welcome to Koki Mart. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Koki Mart website and mobile application.
1. Information We Collect
When you use Koki Mart, we may collect the following information:
Name
Mobile Number
Email Address
Delivery Address
Billing Information
Order History
Payment Details (processed securely through third-party payment providers)
Device Information
IP Address
Location Information (only with your permission)
App Usage and Analytics Data
2. How We Use Your Information
We use your information to:
Process and deliver your orders.
Manage your account and provide customer support.
Send order confirmations and delivery updates.
Improve our products, services, and user experience.
Notify you about offers, promotions, and new products (you may opt out at any time).
Prevent fraud and maintain the security of our platform.
Comply with applicable legal and regulatory requirements.
3. Payment Information
Koki Mart does not store your complete debit or credit card details. All online payments are processed through trusted and secure payment gateways that follow industry-standard security practices.
4. Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may be shared only with:
Delivery partners for order fulfillment.
Payment service providers for secure payment processing.
Technology and service providers supporting our operations.
Government authorities or law enforcement agencies when required by law.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. While we strive to use commercially acceptable methods to protect your data, no method of electronic storage or internet transmission is completely secure.
6. Cookies and Analytics
Our website and mobile application may use cookies and analytics tools to understand user behavior, improve performance, remember preferences, and enhance your shopping experience.
7. Your Rights
You may:
Access your personal information.
Request correction of inaccurate information.
Request deletion of your account, subject to legal obligations.
Opt out of promotional communications.
Contact us regarding any privacy-related concerns.
8. Third-Party Services
Our application may include links to third-party websites or services. Koki Mart is not responsible for the privacy practices or content of those third-party platforms.
9. Children’s Privacy
Koki Mart is not intended for individuals under the age of 18 without parental or guardian supervision. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. Any updates will be posted on this page with the revised “Last Updated” date.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.
Koki Mart
Email: info@kokimart.com
Phone: +91 99130 13930